Evelina Grön is the London Office Manager at the Cloud Communications division of NTT (formerly known as Arkadin). Her career path has taken her from customer service representative to multilingual recruiter to events coordinator.
As Office Manager, Evelina wears many hats and is responsible for procuring just about everything anyone needs, and sees that anything broken gets fixed. She basically eats, lives,
and thrives on pure energy. But you’ll learn that for yourself as you read her responses to our questions and watch her video.
Q: What does your typical day as an Office Manager look like?
When you run an office, you quickly realize that no one day will be the same as another. That’s something I really enjoy with my job. My everyday tasks? Well, I’m the receptionist as well as the office manager, which means I make sure all visitors get a warm welcome. I’m responsible for all facilities on the floor, so I sort out anything that might break or need fixing. And I’m also the main fire warden and first aider, so I always ensure the office meets health and safety standards.
My less frequent but equally important responsibilities include running London’s Values In Action team; I meet with them once a month to get feedback and to discuss anything office-related. I also organise introductions for new hires and plan office events and ensure there’s enough coffee in the kitchen (very important!).
Q. How do you go about planning the different events for your office?
For monthly events, like happy hours and drinks trolleys, I only need to choose a theme or a pub or bar to go to, so it’s quite easy. But for any of the bigger events we have each year, I need to have a few other things in mind. First, I want to make sure the event isn’t too similar to the ones done in earlier years. For example, for our summer parties, we did dragon boat racing one year and a treasure hunt in the streets of London another year. Our people love to play and appreciate variety. Once I get an idea of what I’d like to do and what budget I have to work with, I do a lot of research online and get feedback from my Values In Action team before booking, sending out invites, and starting the countdown. Being based in London is a great advantage because there’s really everything to do here!
Q: Can you tell us more about this “Drinks Trolley” everyone loves?
Ah, the famous Drinks & Snacks Trolley! We have a great introduction program in the company that came from our Values In Action team several years ago. It works like this: One Friday afternoon each month, all new starters walk around the office with a trolley offering a drink and snacks to everyone in order to introduce themselves and get to know each other a bit better. In the London office, we usually have different monthly themes, so all trolleys are different. I have many lovely memories about new starters who were a bit nervous about joining the trolley, but when they finished and got back to the kitchen, every single time, they wanted to do another round! Proof that the concept is a great success!