telephony Archives - Cloud Communications division of NTT

Microsoft Operator Connect: Your most frequently asked questions; answered

There was great excitement when Microsoft launched Operator Connect in 2021, and just as many questions. Operator Connect enhances the list of Microsoft’s…

Collaboration

Operator Connect: what to check before you choose your provider

With Operator Connect you could opt to consolidate providers and go forward with just one telco. Before you choose, do check these vital considerations.

Tech trends

How to ensure compliance recording with Microsoft Teams

Is call recording for compliance a must-have? Discover how to quickly and seamlessly integrate world-leading recording and analytics with Microsoft Teams.

Collaboration

Operator Connect for Microsoft Teams: now available in public preview

Learn more about Operator Connect from Microsoft. This new service provided by NTT will let you enable calling and conferencing within Microsoft Teams.

Tech trends

Support+ providing 24/7/365 care and support

A big plus! Discover Support+, our new service for Microsoft Teams and Cisco Webex

Support+ is a new offering from the Cloud Communications division of NTT Ltd. We talk to Javier Fontenla, Product Marketing Manager, Americas…

Tech trends

Moving voice to the cloud? Insist on expert-led telephony design to reduce your TCO

In this article I’m going talk about the importance of expert-led telephony design. Now, you may not have telephony design high on…

Tech trends

How to design resilience into your Microsoft Teams voice deployment

No matter how well we engineer our solutions, downtime is a fact of life. But it doesn’t have to mean your business loses its PSTN calling capabilities…