Arkadin is one of 28 remarkable companies coming together to create a leading global technology services company. From 1 October 2019, Arkadin will start its journey to fully rebrand to NTT. For more information about our transition to the NTT brand, visit
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Do your Skype for Business IP phones need this crucial upgrade?

Skype for Business users must ensure their third-party IP phone have had appropriate firmware installed by 15 Jan 2020 or else these phones will cease to function.

Skype for Business Online Retirement Set as Teams Momentum Grows

I’m sure a lot of you heard the announcement from Microsoft this week regarding retirement for Skype for Business Online. Here is…

Common Pitfalls to Avoid When Upgrading from Skype for Business to Microsoft Teams

There is a huge amount of buzz around Microsoft Teams, but the key to a successful deployment is avoiding the mistakes of…

Upgrade to Microsoft Teams – Part 3: Planning

At Arkadin we’ve been taking customers on the journey to Teams since it launched and we’ve learned a few things along the…

Upgrade to Microsoft Teams – Part Two: Assessing your Readiness

Are you ready for an upgrade to Microsoft Teams? At Arkadin we’ve been taking customers on the journey to Microsoft Teams since…

Upgrade to Microsoft Teams – Part One: The Business Case

If you’re reading this article, you’re probably considering an upgrade to Microsoft Teams. Microsoft are certainly encouraging customers in that direction by not…

3 Scenarios for Your Journey to Microsoft Teams Direct Routing

With all the hype around Microsoft Teams and your Enterprise Voice (EV) strategy, it can be difficult to determine the right steps…

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Together we do great things