Arkadin is now operating as the Cloud Communications division of NTT Ltd. Together we do great things

How Cloud Contact Center can transform your Customer Experience

Discover how moving to a Cloud Contact Center can give you the agility, continuity, future-proofing and insights you need for a superb Customer Experience.

Why employee experience is key to your workplace communications strategy

It’s not enough to ensure your communication and collaboration tools support business goals. You must also be able to deliver a superb Employee Experience.

A day in the life of Robert Ward, Senior Engineering Manager: How to manage a team remotely?

The pandemic that is shaking the world since the beginning of 2020 has had many impacts on all of us, both personally…

The Virtual Welcome Wagon: Integrating Remote Workers into the Team

The number of mobile workers is predicted to reach upwards of 1.3 billion within a year. According to Stacy Crook, senior research analyst…

Together we do great things