Social business From local to global: the career path of Abby Stachon-Groblowy, Global Customer Experience Manager As Global Customer Experience Manager, Abby Stachon-Groblowy leads a team of four. They oversee the customer journey, providing top-quality support every step… Social business User Experience in the Age of the Customer New technologies and human behaviors are shifting the business landscape and changing the focus of organizations from a problem-solving approach to a…