Customer Experience Archives - Cloud Communications division of NTT

Customer Experience: Essential sessions for WebexOne – Day 2

WebexOne – Day 2: Some suggestions of sessions to inspire you at this must-attend, free virtual event, 26-28 October. Register to attend and book your seat.

Collaboration

Collaboration and hybrid working: sessions to inspire you at WebexOne – Day 1

WebexOne is Cisco’s must-attend virtual event of the year. It’s two days of essential insights, briefings, best practices and updates to wise…

Mobility

How Cloud Contact Center can transform your Customer Experience

Discover how moving to a Cloud Contact Center can give you the agility, continuity, future-proofing and insights you need for a superb Customer Experience.

Social business

From local to global: the career path of Abby Stachon-Groblowy, Global Customer Experience Manager

As Global Customer Experience Manager, Abby Stachon-Groblowy leads a team of four. They oversee the customer journey, providing top-quality support every step…

Social business

User Experience in the Age of the Customer

New technologies and human behaviors are shifting the business landscape and changing the focus of organizations from a problem-solving approach to a…