NTT

Arkadin is now operating as the Cloud Communications division of NTT Ltd. Together we do great things

A day in the life of Andrea Westbrook, Senior Adoption & Organizational Change Manager

Deploying a UC solution does not only revolve around technical activities. Ensuring that people completely adopt the new product is what drives…

Moving voice to the cloud? Insist on expert-led telephony design to reduce your TCO

In this article I’m going talk about the importance of expert-led telephony design. Now, you may not have telephony design high on…

Why transformative change depends on successful change management

Transformation won’t happen if people don’t know how to use the technology as intended. It’s why our solutions include adoption and change management as part of the process.

The ‘Go the Extra Mile’ day-to-day attitude of Richard White, Business Development Manager

In March, Richard White went the Extra Mile for his colleagues. Having been in the company for almost eight years now, he…

How to ensure the successful adoption of Microsoft Teams – and avoid confusion and chaos

A look at the challenges that, as cloud communications experts, we often encounter – and some real world examples of common pitfalls that you must avoid.

Always here for our clients: Jennifer McHenry, Senior Organizational Change Manager

Jennifer McHenry has always worked closely with our clients. It’s central to her day-to-day work as a Senior Organizational Change Manager. Her…

Upgrade to Microsoft Teams – Part 3: Planning

At Arkadin we’ve been taking customers on the journey to Teams since it launched and we’ve learned a few things along the…

Together we do great things