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Too many vendors? Too many contracts? It’s time to simplify your collaboration

Reduce complexity and simplify your collaboration

Is your organization’s ability to collaborate hampered by complicated licensing? Let’s look at why you should look to simplify your collaboration.

Improved productivity and job satisfaction

Advancements in collaboration technology mean employees can easily choose the best place for them to work. They mean that flexible working and global collaboration are more possible than ever before. All these factors improve productivity and job satisfaction. Indeed, the NTT Intelligent Workplace Report found that almost 90% of organizations recognize the value of Employee Experience as a crucial strategic differentiator.

That’s a very positive sign. However, just 38% feel very satisfied with their current capability. It not only means they need to achieve more in this area – it means change will be needed. Of those working in organizations in the early stages of digital transformation, 71% felt their company needed to completely restructure their business and operating models.

And collaboration needs to be at the heart of that change.

Multiple vendors and multiple deals mean complexity

A critical challenge for any organization – throughout its transformation journey – is how to manage its collaboration and communications estate. The problem can lie in all the disparate systems, services and technologies in place.

You may have multiple licensing agreements that underpin your current collaboration ecosystem. What’s more, you could have different deals in place from a variety of vendors. It complicates the way you consume collaboration services. It also drives up costs with high acquisition fees and limited flexibility on what you can consume. What’s more, you may have potentially separate agreements for on-premises, hosted, and cloud solutions. It’s not ideal, and could restrict your options over how you deploy your collaboration environment.

The solution is remarkably simple. It’s to simplify your collaboration. And the way to control this complexity is through license management.

Subscription is the prescription

Simplifying things will improve things. It means you can eliminate the time IT spends managing and maintaining complex license agreements. And the key to simplifying your collaboration is to move to subscription-based collaboration solutions.

These offer an easy yet comprehensive way forward. You can equip employees with all the tools they need. Not just for calling, but for contact center, and for enhanced collaboration, including meeting rooms.

The key factors for your collaboration strategy

IT teams are under pressure to ensure employees have the right tools to meet digital transformation goals. This creates a need, not just for simplified licensing, but for a suite of professional services too. Companies need to fully integrate collaboration services with the next generation of business processes.

In order to ensure your collaboration strategy is able to meet your organization’s ever-evolving needs you need to embrace three key elements:

  • Simplicity: Reducing silos and improving the reliability and quality of workplace services is critical to delivering services to employees. A subscription-based model shifts investment in these tools from Capex to Opex. What’s more, it consolidates all the services you need into a single contract and allows you to simply how you collaborate.
  • Flexibility: With a flexible deployment method, you can mix-and- match between cloud, on-premises, hosted, and hybrid options. As a result, you need only subscribe for the number of people who need the particular services, you can grow at your own pace.
  • Agility: As business requirements change, your collaboration environment needs to adapt. With subscription-based billing and access to the full suite of Cisco collaboration tools, you can provide the services your users need, as and when they need them.

Creating the future-proofed organization

You can accelerate your collaboration by bringing together NTT’s global services expertise and Cisco Collaboration Flex Plan. This comprehensive solution will simplify your collaboration environment. It will also give you greater flexibility and agility. It will also let you transition seamlessly to the cloud to meet your current and future collaboration needs. As a result, you can meet the demand for a flexible and agile working environment without needing to invest in specialized skills.

In summary, the deep expertise that NTT and Cisco bring – the result of over 25 years of partnership – ensures that the latest collaboration technologies can fully support your organization’s transformation journey. Together, simplified licensing from Cisco’s Collaboration Flex Plan and the depth of professional services in NTT, your collaboration investment can act as a catalyst as you create your future-proofed organization.

About the author

Philippe Urbain is NTT's Vice President for GTM Intelligent Workplace, CX & Intelligent Business. His motto? Treat your customers in the same way you would like to be treated, but put as much effort in your Employee Experience, as they are the ones who take care of your customers every day, again and again.

Together we do great things