Arkadin is now operating as the Cloud Communications division of NTT Ltd. Together we do great things

Kuala Lumpur, Singapore, and now Paris: Priya and her global career

Just two months ago, Priyatharesini Muthu was providing top-level tech support to our APAC region in Singapore. Today, she’s a Business Analyst for the Cloud Communications division of NTT (formerly known as Arkadin) and is living in Paris. Her career has taken her from Kuala Lumpur to Singapore to France, teaching her five languages along the way (Cantonese, Mandarin, English, Malay, and Tamil) – with a sixth, French, obviously in her near future.

We talked to Priyatharesini about her positions within our company in Singapore and Kuala Lumpur and how they shaped her high-tech, multicultural, multilingual career path.

Q. You moved from Singapore to Paris two months ago to become a Business Analyst. That’s quite a change! How did it come about?

I’ve always believed that the most exciting way to pursue my career path is by exploring a new position in a new country. I did the same thing when I moved from Malaysia, where I worked for almost six years as an Order Management Specialist, to Singapore, where I worked for almost three years, first in Revenue Assurance before being promoted to Regional Information System Specialist.

That’s when I started thinking about my next move, and a wonderful opportunity arose… And here I am in Paris with a new role, a new country, and another new language. It’s a big step, but I love taking up new challenges and enhancing my experiences.

Q. In what ways is your position as business analyst different from your previous position as Regional IS Specialist?

My current role is more geared towards global accountability, whereas previously I was managing support exclusively for our APAC region. I’m still in the Information System world, but now I have worldwide exposure. Managing projects at this level entails a whole new set of responsibilities. But it will also enable me to continue learning and become more competent in my field.

Q. Prior to your post as IS Specialist, you managed billing and customer requests. Are these positions more financial in nature than IS?

I was part of the Technical Order Management team. That’s where we manage all the sales orders and requests to set up accounts for the various products we have internally and externally. This role enabled me to “experience” our products from every point of view, from a frontline perspective all the way through to a backend technical view. I’m very interested in the technical aspects of our products. Therefore, I’ve always been passionate about learning more about our systems.

About the author

Magali joined Arkadin in 2011 as Global Head of Internal Communication and Values Champion. Her objectives were to underpin delivery of our company’s business strategy, ensure strategic support across all of Arkadin’s business areas, set up global processes and programs, and deliver measurable impact in helping people explore and understand our 4 core values and the part they play within our company. In addition to her initial role, she is now in charge of our employer brand and focuses on refreshing our positioning and content through a strong digital media strategy via a new careers site and social media content. A graduate of the Paris - Sorbonne Nouvelle University, she spent her early career working with several consulting companies before joining Arkadin.

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