Arkadin is now operating as the Cloud Communications division of NTT Ltd. Together we do great things

How Cloud Contact Center can transform your Customer Experience

Discover how moving to a Cloud Contact Center can give you the agility, continuity, future-proofing and insights you need for a superb Customer Experience.

Never stop learning: the career of Marco Aguiar, Service Provisioning Specialist

Marco Aguiar has been working for the Cloud Communications division of NTT for almost six years. In this time, he’s evolved from…

Jen Foltz, a remote and connected Business Development Manager

Jen Foltz joined the Cloud Communications division of NTT in February 2020, just before the pandemic was declared. But working remotely wasn’t…

As the world transforms, employee experience rejuvenates the workplace

As hybrid working becomes the new norm, employee experience can both rejuvenate the workplace and ensure your organization’s long-term success.

From local to global: the career evolution of Gabriel Ionescu, Network Engineer

During his three-and-a-half years at the Cloud Communications division of NTT, Gabriel Ionescu’s career has kept evolving. He first started as an…

Telephony in Microsoft Teams: Operator Connect vs. Direct Routing

Direct Routing is a popular way to add telephony to Microsoft Teams, but Operator Connect may well be the best solution. Find out why…

Knowledge champion: Maria Pavlatos, Sales Operations Support Manager, is our June ‘Go the Extra Mile’ winner

A year ago, we wrote about Maria Pavlatos’ 20-year career with the Cloud Communications division of NTT. As Sales Operations Support Manager,…

Together we do great things

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