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Arkadin is now operating as the Cloud Communications division of NTT Ltd. Together we do great things

Hard work and dedication: our November ‘Go the Extra Mile’ winner Amin Basri

Every month, we award employees for their ‘Go the Extra Mile’ attitude. They can be nominated by colleagues in one of five categories, each aligning with a highly-valued company behaviour: achievement, problem solving; office cheer; making others great; and collaboration. This week we talk to Amin Basri, our November ‘Go the Extra Mile’ winner for the ‘achievement’ behaviour.

Amin has been working as Operations Centre Engineer at the Cloud Communications division of NTT for almost 3 years now. Usually, the day-to-day work of the Operations Centre of Kuala Lumpur (OCKL) team is to provide real-time monitoring and alerts around various IT components and services and to send communications through outage notifications.

Recently, Amin outdid himself. He did his own experiments and research to gain knowledge about the automation of some of his team’s tasks. With a lot of work he was able to ease the daily work of the OCKL team. His colleagues praised his hard work and saluted his dedication.

As our winner, we wanted to hear from Amin to hear how he felt about his nomination. And in doing so, we also learned more about who he is and his role.

Q. Your colleagues describe you as a dedicated and hard-working person. Where does this motivation come from?

Since secondary school, I always remember the quote ‘Not Bad, Try Again’. Everything you do in life – whether you think it is the best or not – will always have an impact. It will create opportunities and improvements to make your life more meaningful until you are satisfied with it.

Q. How would you describe your day-to-day working experience?

I have amazing teammates who walk along with me and my managers and team leaders provide me with unconditional support. As an Operations Centre Engineer, it’s a challenge to deal with so many simultaneous inputs in your head. However, when you have an awesome team you truly enjoy your work. I am also thankful to the management who show so much support and trust in me.

Q. What is your favourite memory so far from working for the Cloud Communications division of NTT?

I remember one of the ‘NTT Happy Hours’. It took place in a hotel with a variety of food served. We all wore traditional Malay dress and took lots of pictures. Everyone was very cheerful and friendly, which made me very happy and I love those memories.

Q. What would people never guess you do in your role?

I am currently active in doing in-house development for the team apart from my daily routine in the OCKL.

About the author

Margot Legars joined the Cloud Communications division of NTT Ltd. at the end of 2019 as Junior Internal & Employer Community Manager. After finishing a degree in communications and product management at Paul Valéry University (Montpellier, France) she spent six months in Dublin (Ireland) to expand her professional experience beyond France. She currently works in the Internal Communications team, led by Magali Dos Santos, which creates, organizes and runs international programs and communications, and develops the employer brand.

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