Arkadin is now operating as the Cloud Communications division of NTT Ltd. Together we do great things

Meet our first ‘Go the Extra Mile’ winner of 2021: Oliver Pruden, Solutions Consultant

In January, our people selected amongst their colleagues our first ‘Go the Extra Mile’ winner of 2021. Our winner, Oliver Pruden is a Solutions Consultant based in London. He works very closely with the Sales Teams to qualify and scope opportunities. Oliver also decides how to best fulfill client requirements. He spends much of his time running customer workshops about Microsoft Teams and NTT’s product suite for potential clients. Oliver joined the Cloud Communications division of NTT less than a year ago. But his colleagues have quickly been impressed by his work and determination.

‘I can’t praise Oli enough for his hard work and dedication, especially during his first year here. He has gone above and beyond. The consistently glowing feedback from our clients has been a true reflection on his ability to articulate the pitfalls and best practices of deploying Teams successfully & securely. A great attitude and hard work go a long way.’. Just a sample of the positive feedback.

We asked Oliver a few questions about his job and his win as our first ‘Go the Extra Mile’ winner of 2021.

Q. You joined the company less than a year ago. What’s been the most pleasant surprise about working here that you’ve discovered since joining?

The most pleasantly surprising thing is how the company operates like one big family no matter where you work or what department you’re in. I couldn’t believe how welcome I was made in my first week. I joined NTT during the first lockdown, so I did have some apprehension. My line manager Rob Deans made sure I spent time not only with all the line managers in the Advanced Services Team but also with the Live Events Team. This meant I got to know people who I normally wouldn’t work with on a day-to-day basis. Joining the first Friday Happy Event was a bit daunting. I didn’t recognize any of the 11 people when I joined. But I was very quickly put at ease when Evelina Grön introduced me to everyone on the call. By the end of it, I knew I’d made the right move.

Q. Your hard work earned you glowing feedback from our clients. Where does your motivation come from?

My motivation is mixed between a couple of things. Having played lots of sport from a young age, I’ve always been very competitive. I like to think of NTT as the team that I represent. If I’m not pulling my weight, then I’m letting my team down. I also want to be a little bit better today than I was yesterday. This is something I try to apply to both my professional and personal life. I think it helps me not only look back at what I’ve achieved the day before and reflect upon it but also ensures I don’t rest on my laurels.

Q. You have been nominated for the ‘Achievement’ behaviour. What is your greatest personal and professional achievement?

Around five years ago I joined a startup. I knew it was a risk, but I joined anyway. A year later I was redundant. I realized that I needed to decide where I aimed to be in four years. That’s when I planned what I needed to learn, the roles I’d need to take and the size of the companies I’d need to work for. I spent the next four years carrying out that plan to get where I am today. My greatest professional achievement is to be where I am currently – and where I’ll be in the future at NTT. My greatest personal achievement is tough to choose. I think it was being asked by my friends to be godfather to their daughter. I’m truly honored to be asked as it shows what they think of me.

Q. If you had to choose a mentor in the company, who would it be?

I would have to choose Charlie Doubek. I’m sure anyone that’s seen Charlie present anything knows that his enthusiasm is infectious. He has a fantastic presenting style. I’ve seen first-hand what he has achieved in the Advanced Services division. I don’t doubt that in his new role he will put the necessary processes and people in place ensuring that we are in a better position to help our customers and prospective clients.

About the author

Margot Legars joined the Cloud Communications division of NTT Ltd. at the end of 2019 as Junior Internal & Employer Community Manager. After finishing a degree in communications and product management at Paul Valéry University (Montpellier, France) she spent six months in Dublin (Ireland) to expand her professional experience beyond France. She currently works in the Internal Communications team, led by Magali Dos Santos, which creates, organizes and runs international programs and communications, and develops the employer brand.

Together we do great things