Arkadin is now operating as the Cloud Communications division of NTT Ltd. Together we do great things

(Even) If it’s not Broke, Fix it: Four Signs it’s Time to Upgrade your Video Conferencing System

When is the right time to call it quits? As is the case with much of our everyday technology, it is often difficult to discern whether a tool still has a little life in it and when it has lost all value and needs to be replaced. For enterprises who have allocated significant resources to a once-state-of-the-art video conferencing system, getting your money’s worth is imperative. However, even if your system isn’t entirely broken, it may still be time for an upgrade. To keep up with today’s hefty communication demands, being able to collaborate remotely, efficiently and quickly is essential for business in international and local markets.

Recent advances in video conferencing have made virtual calling leaner, meaner, faster and more powerful, not to mention accessible directly from desktops and mobile devices, rendering yesterday’s slow, equipment-heavy room-based solution obsolete. Scalable Video Coding (SVC)-based technology like the Vidyo platform compresses and automatically adjusts video image based on bandwidth and end-point capabilities, revolutionizing the economics of video conferencing. Enterprises can now extend virtual calling to multiple desktops without costly network upgrades. In re-assessing your organization’s collaboration and communication needs, keep in mind the following to help determine whether your current system could use an overhaul:

1. Your old audio conferencing system is more convenient:

Has your team reverted back to using audio conferencing in place of video conferencing due to quality of service issues and convenience? The added value of a video calling system is the visual aspect. Facial expressions count tremendously in accurately conveying and receiving messages. If you are routinely forced to eliminate the visual portion of visual conferencing because your tool lags behind, momentarily cuts out, drops calls or freezes, it is time to look for a video conferencing solution that demands less network bandwidth and minimizes latency to run smoothly and follow quick live conversation.

2. Room conferencing or bust:

Is video conferencing usage in your company restricted to VIP users as a result of a limited number of room-based end-points? Today’s flexible, SaaS-delivered virtual calling solutions run on essentially all networks and to any device, including desktops, laptops, mobile phones and tablets in addition to room systems, federating access to video conferencing and making it available to basically everyone with a webcam and connected device. If your system requires expensive network enhancements and is solely room-based, it is time to look for a newer, lighter solution.

3. No HD? No Way!

To maximize the full benefit of video communication, High Definition (HD) imagery is a must. Users are now accustomed to seeing HD on their televisions, computer screens, mobile phones, tablets and everything else with a screen. Standard quality video is unable to deliver the life-like user experience that adds communication and collaboration value to video conferencing. If the quality of your video image makes it impossible to distinguish facial expressions, it is time to upgrade your system for a more realistic, face-to-face video conferencing experience.

4. Three’s a crowd:

The great utility of video conferencing is that it connects multiple participants in the same call wherever they happen to be. If a multi-person conference in your company means cramming everyone together into one video frame, it is time to look for a more flexible, higher-performing solution that supports multiple participants without interrupting video streaming quality. Vidyo’s desktop solution supports up to 25 different participants in one call

If you’re kicking yourself after having spent a fortune on sizable telepresence equipment that you no longer use, don’t worry. Leverage the hardware you already own by upgrading to a Cloud-based video conferencing solution that seamlessly integrates with your legacy room-based system. The added flexibility of video conferencing from the Cloud makes it painless to extend virtual calling from the board room and connect all end-points in one, unique solution. Whether you’re on the hunt for added scalability or planning a major revamp of your current video technology, make time to accurately take stock of what you already have in terms of equipment and your current and future video conferencing needs in order to select the most appropriate solution for your company.

About the author

Stéphane Seigneurin is Arkadin's Vice President of Product Management, heading up the company's Audio, Web, Mobility and Video product lines. He works at both a strategic and project level to define Arkadin's product roadmaps and to develop an overall vision for innovation and future solution integration requirements. Stéphane has targeted expertise in Video, Web and Audio Conferencing, VoIP, SaaS and Unified Communications, and was instrumental in the development of Arkadin's global Cloud Collaboration Platform for Audio collaboration services. In addition to having worked in the conferencing industry for more than 15 years, Stéphane has also managed a variety of international projects in the video broadcasting arena.

2 Responses to “(Even) If it’s not Broke, Fix it: Four Signs it’s Time to Upgrade your Video Conferencing System”

  1. Great blog! Do you have any recommendations for aspiring writers? I’m planning to start my own site soon but I’m a little lost on everything. Would you propose starting with a free platform like WordPress or go for a paid option? There are so many options out there that I’m totally confused .. Any recommendations? Thank you!

Leave a Reply

Together we do great things