Cécile Le Goff is a Business Analyst with the Cloud Communications division of NTT. Her job is multi-faceted and requires multiple skill-sets and seriously-good organization skills. As well as supporting the product management team with cost analysis reports, she runs regular analysis on current revenues, cost of sales, margin versus budget, and performs revenue projections. Having been in the company for almost nine years, she has developed a successful career path and acquired some diverse skills along the way.
We caught up with Cécile to tell us more…
Q. You were previously Global HR Operations Manager, and you are now Business Analyst. It’s quite a change! How did it come about?
This is what I love about the Cloud Communications division of NTT! Everyone is open for change and you can benefit from wonderful opportunities in several functions! In my HR role, I had worked a lot with the finance team on bonus calculations and other areas. In doing so, I discovered that their jobs were pretty different from what I’d imagined and also much more interesting than I thought. It’s not only about numbers, but about the company business strategy and how to support it. What’s more, things keep evolving and having just returned from maternity leave and in line with organizational changes, a new opportunity is now emerging for me.
Q. You moved from HR to finance. Have you always been interested in the financial side of the business or are you recent convert to the joys of Excel?
It’s funny! It was a kind of running joke with my finance colleague Marie. She kept telling me I was so good with Excel formulae that I should work in the finance team!
The truth is, I do love working with Excel. It seems weird to me because when I was younger I hated maths! One of the reasons I chose to specialize in HR in business school was because I thought I would avoid having to do any calculations in my professional HR life. This was a wrong assumption anyway, I should add!
Q. In 2015, you moved to Chile and worked from home for two years. Supporting a team remotely must have been challenging. How did you manage?
Working remotely was indeed challenging. I was already working remotely with the HR team across the regions before leaving Paris, so this part wasn’t the most difficult. What was hard was not going into the office. I was alone, without any co-workers to help me stay motivated. On bad days, I sometimes lost my sense of belonging to the company. Thankfully, after a small period of adjustment, I found a better way of working, and made sure I spoke to someone from the business at least once a day. I also went to a co-working space and it helped. But I won’t lie, I am very happy to be back to the office! Having just one or two days of remote-working a week is the perfect balance for me!
Q. You describe your stay in Chile as an “amazing experience”. Tell us more about it!
People in Chile are very welcoming. Within a few weeks we became friends with some very nice people. Valparaiso, the city I lived is full of colors, very poetic with a high historical and cultural interest. And last but not least, for someone like me who likes hiking, the Andes mountains are a wonderful playground.
Q. Last question: what advice do you have for someone just starting in HR, especially in a company like the Cloud Communications division of NTT?
Just lead by example and don’t forget that people are the heart of the company. Trust them, listen to them, and raise their feedback up to the senior management team. People working ‘in the field’ are the ones that hold the customer relationship and they often have good ideas to nurture the company strategy.