-
Featured services
Harness innovation to deliver value
Ensure short-term stability as you design a roadmap for new use cases in your industry with emerging technologies.
Explore Connected Industries -
Services
Leverage our capabilities to accelerate your business transformation.
-
Services
Network as a Service
Popular Products
-
Private 5G
Our turnkey private 5G network enables custom-built solutions that are designed around unique use cases and strategies, and deployed, run and optimized through a full network-as-a-service model.
-
Managed Campus Networks
Our Managed Campus Networks services transform campus networks, corporate area networks and interconnected local area networks, and connect smart places and industries.
-
-
Services
Cloud Services
Popular Products
-
Cloud Migration and Transformation Services
Access the people, processes and technologies you need to deliver cloud migration projects that improve your return on investments.
-
Site Reliability Engineering Services
Get the most from your cloud investments when you harness our Site Reliability Engineering Services to support app development and lifecycle management.
-
-
Services
Edge as a Service
Client stories
-
Penske Entertainment and the NTT INDYCAR SERIES
Together with Penske Entertainment, we’re delivering digital innovations for their businesses – including INDYCAR, the sanctioning body of the NTT INDYCAR SERIES – and venues such as the iconic Indianapolis Motor Speedway, home to the Indianapolis 500.
-
Using private wireless networks to power IoT environments with Schneider Electric
Our combined capabilities enable a secure, end-to-end digital on-premises platform that supports different industries with the benefits of private 5G.
-
-
Services
Technology Solutions
-
Services
Global Data Centers
-
Services
Digital Collaboration and CX
IDC MarketScape: Worldwide Datacenter Services 2023 Vendor Assessment
We provide a new kind of intelligent infrastructure to deliver better outcomes through technology.
Get the IDC MarketScape -
-
-
Insights
Recent Insights
-
The Future of Networking in 2025 and Beyond
-
Using the cloud to cut costs needs the right approach
When organizations focus on transformation, a move to the cloud can deliver cost savings – but they often need expert advice to help them along their journey
-
Make zero trust security work for your organization
Make zero trust security work for your organization across hybrid work environments.
-
-
Copilot for Microsoft 365
Everyone can work smarter with a powerful AI tool for everyday work.
Explore Copilot today -
-
Global Employee Experience Trends Report
Excel in EX with research based on interviews with over 1,400 decision-makers across the globe.
Get the EX report -
Discover how we accelerate your business transformation
-
About us
CLIENT STORIES
-
Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
-
-
CLIENT STORIES
-
Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
-
-
CLIENT STORIES
-
Liantis
Over time, Liantis – an established HR company in Belgium – had built up data islands and isolated solutions as part of their legacy system.
-
Randstad
We ensured that Randstad’s migration to Genesys Cloud CX had no impact on availability, ensuring an exceptional user experience for clients and talent.
-
NTT DATA and HEINEKEN
HEINEKEN revolutionizes employee experience and collaboration with a hybrid workplace model.
Read the HEINEKEN story -
- Careers
Topics in this article
Travel disruptions often make it hard for people to get to work
Quite aside from the effect on individual lives, when large numbers of people are unable to get to work, or to attend meetings and events, it can also dramatically affect businesses and the wider economy.
The current coronavirus epidemic is a case in point. What began in Wuhan is now of global concern. Airlines have stopped flying to and from China; governments have enforced quarantines; and many companies have issued blanket travel bans. In some cases, business are encouraging their people to work from home and employees and organizations are having to adapt. There’s no denying the importance of meeting face-to-face, but the prospect of travelling through train and subway stations, airports, mingling with hundreds and thousands of others from all corners of the world, and coming into contact with the virus has seen business trips as well as trade shows and conferences cancelled: exhibitors are exiting, speakers are standing down, visitors are vanishing.
Online communication and collaboration – keeping you connected
So, what to do?
‘There cannot be a crisis next week. My schedule is already full.’ This famous quip from Henry Kissinger wryly pinpoints the inconvenience of unexpected events when already overloaded. Of course, doing nothing is not an option. The fact is, whatever the issue, business continuity, connection and clear communication are vital during times of disruption and uncertainty.
As a business that enables other organizations to communicate and collaborate, there are two observations I can make from the conversations we’re having with clients. Those businesses who have already begun their digital transformation are keen to accelerate the process. It could be onboarding a new team or division; enabling new or untapped features; or enhancing their capability with an additional service or solution such as cloud-based telephony. For others – those earlier in the digital transformation process, and perhaps yet to finalize their roadmap – there are still easily deployed, quick-wins that can be made using readily available cloud communications tools.
Working remotely – even when not able to reach the workplace
With the right stakeholders engaged – whether operations, IT, or HR – organizations can ensure that employees can still communicate and collaborate with clients and colleagues, even if – for whatever reason – they can’t physically attend their usual place of work.
The technology is certainly here and available: to host online collaborative meetings, to enable remote working, to streamline file sharing and editing, and unify messaging, voice and video calls. Not only are the tools mature and credible, but they can enable transformative journeys that can reduce the need for real-life journeys!
Online events – removing the uncertainty of travel
For many businesses, digital events – hosted online – offer another outstanding solution when travel isn’t an option. They can be used for external or internal purposes and deliver engaging and interactive events. Sales and marketing presentations, training and continuing professional education sessions, and seminars and conferences can all be delivered via webcasts as can virtual conferences, programmed across several days with multiple presenters all contributing to a cohesive schedule. Not only can this cut down on all the hassle and uncertainty of travel, and the expense, the content can also be repurposed for on-demand access.
Digital events can deliver to any device, anywhere – live or on-demand
Overcoming unforeseen challenges
Digital events work incredibly well for corporate communications and internal communications too. These can range from senior management ‘town-hall’ broadcasts from the central HQ, to summits featuring multiple guests presenting from different locations – again without any travel involved.
There are a wide range of possibilities and capabilities, but for immediacy, visibility and engagement, digital events shrink the world, bringing together far-flung divisions. They offer the means to bring teams together, ensure consistent messaging, give opportunities for employee interaction and engagement, and solid metrics to measure each event’s success. Again, the ability to make content available on-demand, or to repeat the event at different times of day, means that colleagues or other stakeholders unable to join an event live, won’t miss out.
Of course, back in the days of ‘Rabbie’ Burns, there wasn’t this type of technology. The mouse he was addressing in his poem wasn’t the kind you can point with, or click, or which enabled digital interactions. The world has changed in so many ways since then, but his words are just as relevant today.
Somewhat less poetic – but perhaps equally worth bearing in mind – is this saying, attributed to Benjamin Franklin: ‘If you fail to plan, you are planning to fail.’
It’s a cute turn of phrase, but it serves to remind us that – whether it’s the weather, illness, or other circumstances we can’t foresee or control – there will always be challenges that as businesses we must meet, adapt to, and try to overcome with the help of the technology at our disposal