Arkadin

Arkadin is one of 28 remarkable companies coming together to create a leading global technology services company. From 1 October 2019, Arkadin will start its journey to fully rebrand to NTT. For more information about our transition to the NTT brand, visit hello.global.ntt
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Are your mobile assets working hard enough?

In today’s tough economic climate, everyone is talking about greater productivity and streamlined collaboration. People, machinery, IT assets – even buildings – are being asked to give more bang for every buck. To meet these output demands, a growing number of “anywhere workers” are on the move like never before, relying heavily on a range of mobile and cloud-based tools to deliver results faster and more efficiently. And while companies may agree that workforce mobility and virtual communication are the wave of the future, taking stock of one’s mobile assets can be enormously taxing.

Productivity is the name of the game

Business trends like Bring Your Own Device (BYOD) boil down to one thing: increased productivity; but when it comes to the new frontier of enterprise mobility, unfamiliar challenges can get in the way of production and cause frustration. Security, IT support, regulation and compatibility concerns are just a few of the reoccurring issues that make accurately assessing a company’s mobile resources problematic.

For IT departments, Mobile Asset Management (MAM) is complex even without a BYOD component. Securing company information across a variety of operating systems that run on mobile phones, tablets and laptops is a nightmare. Tracking and providing support for all company mobile devices is even tougher. That’s why when an asset stops performing or even fails, it often goes unreported, with potentially serious consequences.

Painless, paperless tracking for your mobile assets

Fortunately, there are now solutions that allow companies to manage their assets via tracking tags.

These systems continuously monitor devices and aggregate status information, alerting IT to performance issues or the need for scheduled servicing. Companies know exactly where every device is and how they are performing, in real time. Beyond geo-localization, mobile asset tracking:
– Helps increase device life cycles and ROI
– Customizes device profiles based on individual needs and requirements
– Cuts costs and simplifies MAM
– Minimizes problems around device theft

Smarter collaboration. Lower costs.

Another way to make more of mobile assets is by measuring how they’re used. Individual or tiered mobile service profiles can be developed based on employee behavior, thus cutting costs without compromising on quality by eliminating a one-size-fits-all mobile solution.

Are some employees, for example, making expensive international mobile phone calls when they could be communicating just as easily – but a lot more cheaply – using conferencing tools? Are they sharing documents by email when they could be sharing their desktop in real time? Could they replace overseas travel with video conferencing without leaving the office?

For as many difficulties as the world of enterprise mobile may create, it also opens the door to increased productivity, better collaboration, faster delivery and greater workforce efficiency. Companies able to embrace these opportunities are driving a new marketplace – one in which mobile will play an increasingly critical role.

About the author

We are made up of marketers, sales representatives, administrators, product and project managers, developers, operational personnel and customer service agents all passionate about collaboration. Communication is at the heart of what we do, and we are continually in search of better, faster, more efficient and cutting-edge ways to connect people across geographic borders. We believe that progress emerges from people's desire to share and that everyone works better when they're having fun!

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