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An evolution in business agility, how are unified communications influencing the modern workplace?

In 2019, we think it’s fair to say that there’s no excuse for the modern workplace to have avoided migrating to the cloud – or at least begun its journey. In fact, with the pace of new and developing technologies, businesses can’t afford to be left behind and should be doing all they can to prepare and adjust.

We’re looking at where the cloud-based office is going and how adapting is better for business, so you can start preparing your organization.

Influencing IT infrastructure 

As consumers, we expect our devices to integrate with everything around us – and why should the workplace be any different? Over the last few years, we’ve reaped the benefits of more productive and connected collaboration and communication tools. Technology continues to evolve, driving growth in cloud-managed systems and applications.  The result? Increased organizational agility – the ability to respond to market opportunities and threats with speed, improved productivity and a positive impact on time and costs. These developments have also influenced IT infrastructure, with connectivity and security at the forefront of decisions.

We are in a flexible working revolution

As integration between devices, software and hardware continues to improve, it enables a more seamless and mobile everyday working environment. The days of assigned desktop PCs and desk telephones are disappearing, as connectivity across multiple devices allow us to work more freely, as well as on the go. This is backed by research from Gensler, which suggests that individual workstations are actually only occupied 55% of the time in the standard workplace. Whether that’s down to employees working more regularly outside of the office and in their own homes or simply as a result of varying working preferences seeing them utilizing different environments such as meeting rooms, quiet spaces or social areas, it’s clear that flexible working is with us to stay.

Many organizations today are acknowledging that the single desk or cubicle space does not fit all and are creating more diverse spaces and ‘zones’, yet some are taking it even further by doing away with the traditional office floorplan altogether. Mars, for instance, redesigned its global headquarters with an open environment that centers around transparency and openness to increase human interaction and collaboration. Amidst global growth in co-working office spaces, with similar emphasis on social spaces, it’s likely that the future cloud-based office will continue to evolve and encompass smart technology, flexible furniture and integrated software to meet varying employee demands.

Do you need help scaling your IT infrastructure for the future? At Arkadin, we can devise, implement and manage cloud transformation services to help your organization with everything from the migration process to individual user adoption and company-wide rollout strategies. 

About the author

Martin Old is the Senior Marketing Manager for Cisco Products in Arkadin’s Unified Communications Service Line. Martin thrives in new technology and the positive impact it has in the modern workplace and is inspired by today’s UCaaS products which are delivering new ways of working. Now in his role as Product Marketing Manager for all Cisco products, Martin previously worked in the EMEA team, leading Product Marketing for Arkadin’s Audio, Event and UCaaS Services. Martin joined Arkadin in 2014 and has worked in the Telecoms industry for over 14 years.

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