Arkadin

Six steps to (video conferencing) heaven

Not so long ago, video conferencing was only available to the largest, richest corporations. Systems cost tens of thousands of dollars, and…

Does your digital customer service pass the ‘wow’ test?

The rise of digital has disrupted the world of retail forever. New touchpoints mean customers have more ways of shopping – and…

The world may not be flat, but it’s not round either!

In his 2005 book “The World is Flat: A Brief History of the Twenty-First Century,” Thomas Friedman put forth the notion that,…

3 Tips to selecting the right UC Solution

There is no doubt about it that organizations are aggressively evaluating the pros and cons of Unified Communications offers in the market…

Creating happy customers with happy employees!

A happy employee is likely to be more productive and more creative. When an organization provides an environment conducive to freedom of…

Don’t take a Risk, Take a POC

For the past two years, technology companies big and small have flaunted the major impact Unified Communications (UC) is said to have…

Enjoy work, enjoy life, enjoy sharing.